COLUMBUS (WCMH) – Just about everyone in central Ohio has had a close-up experience with a pothole this past winter.
Hundreds of tires, rims and front ends, all damaged by road craters.
Better Call Jackson received a call from Brandon Lee who says it wasn’t a pothole that spoiled his day, but rather a load of snow from a city plow.
Early February, Lee says he was going west on I-70, approaching the James Road exit when he noticed a city truck on the bridge crossing the freeway. It was pushing snow onto the freeway, and right onto his moving vehicle.
“It just came as a shock. My glasses flew off my face. The rear view mirror was broken off. There was a hole in the glass and I had a face full of snow,” said Lee.
All said and done, there was more than $3,200 in damage to the car. To make matters worse, it wasn’t his car. It was a rental.
He followed the steps and contacted 311. The city denied his claim, citing a lack of evidence.
“They confirmed they had a truck in the area at that time, but they denied that their snow plow was down,” said Lee.
Lee says the city’s system does not give consumers the chance to submit evidence, adding to his frustration. He says the investigation only consisted of an interview with the driver, where the driver said his plow was not down.
As soon as the bill for the repairs came back, Brandon was accountable for the $500 deductible. Since he used his credit card to pay for the rental, that was reduced to $250.