(WCMH) – Are you hearing weather alerts over your NBC4 programming instead of the normal audio? Here’s how you can get everything back to normal.
The FCC requires broadcasters to make emergency information that is scrolled across the bottom of the screen available to blind and visually impaired people. NBC4 uses its secondary audio programming channel to provide that information.
Examples of required alerts, according to the FCC, include tornadoes, hurricanes, floods, tidal waves, earthquakes, icing conditions, heavy snows, widespread fires, discharge of toxic gases, widespread power failures, industrial explosions, and warning and watches of impending changes in weather.
The emergency alerts supersede all other programming on the secondary stream.
If you are hearing emergency alerts, but you don’t want to, here’s what you need to do:
On your remote control, find the button that controls the secondary audio channel. It may be labeled ‘MTS’ or ‘SAP.’ Make sure you’re looking at your television or converter box remote, not a cable remote.
If your remote does not have an MTS/SAP button, you may have to navigate through your television’s menu.
TV stations cannot help further with this issue. Only the viewer can correct the issue through their television’s settings.