Utilities temporarily suspend non-payment disconnections during coronavirus outbreak


COLUMBUS (WCMH) — Both AEP and Columbia Gas of Ohio have announced they are temporarily suspending all disconnections for non-payment as the COVID-19 coronavirus spreads to Ohio.

In a tweet, AEP said, “We know our customers are concerned about their families and ensuring they have reliable electric service allows them to focus on staying healthy.”

Columbia Gas posted, “We know that the COVID-19 pandemic may cause financial hardship for our customers.”

Columbia added the suspension of shutoffs covers residential, commercial, and industrial customers.

There are 13 confirmed cases of coronavirus (COVID-19) in Ohio as of Friday, March 13.

Get updated numbers and live press conferences every day at 2 p.m. here on our coronavirus in Ohio page. Download the free NBC4 app to get the first alerts as new cases are confirmed.

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