North Columbus Neighbors Question Door-To-Door Tree Trimmer - NBC4: Columbus, Ohio News, Weather, and Sports (WCMH-TV)

North Columbus Neighbors Question Door-To-Door Tree Trimmer

Posted: Updated:
Neighbors in north Columbus are questioning Huber's Tree Care after being unhappy with the service they received. Neighbors in north Columbus are questioning Huber's Tree Care after being unhappy with the service they received.
COLUMBUS, Ohio -

When neighbors in a north Columbus neighborhood got a knock on their doors last week, it sounded like a good deal.

"He talked about the work he was doing. I thought not many people specialize in this, I thought it was good," Frank Ricciardi said.

Some signed up for trimming by Huber's Tree Care, some for pesticide and fertilization work, and they handed over checks or cash before the work was done, in some cases before it was started.

"Credible demeanor, knowledgeable, in-depth information," Tara Schumacher said.

Then, Schumacher said the man started to send text messages asking for more money up front. She said she started to not feel so good about her investment, so she confronted the man as he worked on a neighbor's yard.

"[He] got in his car and sped away, peeled out of our neighborhood," Schumacher said.

After sending the man text messages to find out what was going on, and to get her money back, Schumacher got an answer.

"He sent a text saying he wasn't offering a refund, and in his mind he performed the services," Schumacher said.

NBC4 called the number on the flier the neighbors were given, but didn't get an answer or a returned call.

NBC4 also called the Ohio Department of Agriculture, where officials said there is an open investigation into complaints. The BBB also listed the company, Huber's Tree Care, with an F rating, and issued the following statement:

On June 4, 2013, BBB sent a letter to Huber requesting her voluntary cooperation in eliminating a pattern of complaints concerning:

• services paid for are not received,
• failure to honor contracts, (100% of complaints we've received specifically cite this as the issue)
• failure to maintain a license for pesticide application,
• failure to respond to requests for assistance, and
• failure to respond to requests for refunds.

BBB is requesting the business' voluntary cooperation in providing a written response outlining at least three steps they will implement to eliminate the underlying causes of the pattern of complaints reflected in our files.

BBB will update this portion of our Business Review when a response is received.

Special Features

        Radar                           NBC4 Apps                      E-mail Alerts                        Traffic                   Send A News Tip
                   
  • Local NewsLocal NewsMore>>

  • Columbus City Council Member Resigns

    Columbus City Council Member Resigns

    Friday, August 29 2014 4:52 PM EDT2014-08-29 20:52:23 GMT
    A. Troy MillerA. Troy Miller
    A member of Columbus City Council will be stepping down at the end of September.
    A member of Columbus City Council will be stepping down at the end of September.
  • Ohio State Hears From Ex-Band Director's Backers

    Ohio State Hears From Ex-Band Director's Backers

    Friday, August 29 2014 2:57 PM EDT2014-08-29 18:57:40 GMT
    Ohio State trustees have heard from a designated band alumnus and an outraged parent without further comment on the firing of marching band director Jonathan Waters.
    Ohio State trustees have heard from a designated band alumnus and an outraged parent without further comment on the firing of marching band director Jonathan Waters.
  • Suspect Arrested After Shooting At Wendy’s In East Columbus

    Suspect Arrested After Shooting At Wendy’s In East Columbus

    Friday, August 29 2014 1:33 PM EDT2014-08-29 17:33:55 GMT
    An arrest has been made in a Thursday shooting at Wendy's on East Broad Street.An arrest has been made in a Thursday shooting at Wendy's on East Broad Street.
    One man is in custody after a shooting at Wendy's restaurant on East Broad Street Thursday evening.
    One man is in custody after a shooting at Wendy's restaurant on East Broad Street Thursday evening.
Powered by WorldNow

3165 Olentangy River Road
Columbus, OH 43202

Telephone: 614.263.4444
Fax: 614.263.0166
Email: stories@nbc4i.com

NBC4 BBB Business Review
Can't find something?
Powered by WorldNow
All content © Copyright 2000 - 2014 Media General Communications Holdings, LLC. A Media General Company.